Value-added Features
Job Description
The Business Analyst plays a key role in delivering value-added features for sales, marketing, and billing teams. This individual partners with business stakeholders and solution architects to bring solutions to life.
Key responsibilities include:
* Assessing business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Facilitating requirements gathering and functional design sessions with business and technical stakeholders.
* Documenting detailed functional design specifications.
* Leading refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles.
* Supporting QA and UAT test planning, execution, and bug triage.
Required Skills and Qualifications
This role requires expertise in assessing business processes and identifying opportunities for improvement. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and collaboration skills.
Experience with Agile methodologies and software development lifecycle is highly desirable.
Benefits
This role offers opportunities to grow both business and technical skillsets while shaping CRM and enterprise applications that drive real impact across unique business streams.