Join to apply for the Analista de Suporte - GO role at Microsum Tecnologia.Location: Greater GoiâniaSalary: R$4,001.00 - R$5,000.00Employment Type: Full-timeSeniority Level: Entry levelCompany Overview: Microsum Tecnologia, operating in the IT and technology sector, is a passionate team of collaborative, curious individuals who enjoy facing daily challenges. We value teamwork, trust, harmony, and a relaxed environment that encourages social gatherings, gaming, music, and fun activities.Responsibilities:Support users through phone, chat, email, and ticketing systems.Resolve customer issues and provide empathetic assistance.Conduct training and updates on our solutions for clients.Assist with data base configurations, implementations, and analysis as needed.Alert management to potential risks or crises.Participate in process improvements and problem-solving initiatives.Preferred Qualifications:Currently studying or graduated in technology-related fields.Experience in support roles is a plus.Benefits:Health and Dental PlansLife InsuranceMeal and Transportation VouchersGourmet Area for snacks and mealsRecreational spaces with games and activitiesJoin us and become a valuable part of the Microsum team! Learn more about us on our Instagram #osferasmicrosum.
#J-18808-Ljbffr