As a key account manager, you will play a pivotal role in driving business success in Brazil.
Key Responsibilities:
1. Develop and execute strategies to acquire and retain high-value clients in Brazil and LATAM;
* Build and maintain strong relationships with existing clients through regular communication and tailored service offerings;
* Design and implement customer-centric processes and systems to enhance the client experience;
* Analyze client behavior and preferences to identify opportunities for growth and improvement;
* Collaborate with cross-functional teams to deliver exceptional service solutions and drive business results.
Qualifications and Skills:
2. Minimum 4–7 years of experience in sales and client services with an international financial background;
* Proven track record of managing a portfolio of institutional clients, high-net-worth individuals, private banking customers, brokers, futures institutions, or commercial banks;
* Experience working with trading platforms or exchanges is highly advantageous;
* Excellent communication and writing skills, with proficiency in written and spoken Portuguese and working knowledge of English; Spanish is a plus;
* Ability to work under pressure and meet tight deadlines while maintaining strong multitasking skills.