Job Overview
* Responsible for monitoring ongoing delivery routes, ensuring timely and efficient service.
About the Role
* Excellent communication skills are required to interact with delivery drivers and shippers over the phone and live chat.
* Proficient in English is essential, while experience in logistics, courier operations, call center, customer support or account management is highly valued.
* Working based on the Eastern US time zone (EST) is mandatory.
Key Skills
* Proven track record of success in a fast-paced environment.
* Ability to multitask and work effectively under pressure.
What We Offer
* Competitive compensation package.
* Opportunities for growth and professional development.