Job Description
We are looking for a skilled project manager to lead a fast-paced automotive UX study in São Paulo. The successful candidate will have excellent organizational and communication skills, as well as the ability to work effectively in a remote team environment.
Responsibilities:
* Orchestrate day-to-day study operations
* Assist in moderating in-vehicle research sessions with local drivers
* Provide light device/IT support to keep everything running smoothly
The ideal candidate will be highly organized, proactive, and able to communicate effectively with colleagues and participants.
Key Responsibilities:
* Project Management & Coordination
* Build and own the project plan—timelines, milestones—and work closely with the Ops Manager and UX Research Lead
* Run stand-ups with distributed teammates (US, Brazil, India)
* Field & Research Execution
* Moderate ~2 weeks of in-vehicle sessions in São Paulo, guiding participants through tasks and capturing high-quality data
* Translate consent forms, short surveys, and session notes between Portuguese and English
* Technical & Logistics Support
* Prep, track, and recover equipment used to execute study
* Troubleshoot participant hardware, connectivity, and account issues; escalate edge-case bugs via JIRA
* Document and iterate on SOPs, and data ingestion for future Brazil-based studies
Qualifications:
* Reside or work in the greater São Paulo area; legally authorized to work as an independent contractor in Brazil
* Native-level Portuguese and professional-level English (spoken & written)
* 3+ years in project coordination, research operations, UX research, or similar
* Comfort diagnosing common hardware/connectivity issues (Wi-Fi, Android/iOS devices, Bluetooth peripherals)
* Google Workspace, project-management suite (Asana/JIRA), basic spreadsheets; willingness to learn proprietary research platform
* Exceptional organization, proactive communication, unflappable in ambiguous environments
Preferred Extras:
* Prior automotive or in-vehicle research experience
* Prior team management or project coordination experience
Benefits:
* Hybrid: Remote most days; up to 2 weeks of on-site fieldwork
* Competitive monthly contractor rate in BRL, based on experience
Conversion Path:
Strong performance may lead to an offer for a permanent role on the UX Operations team