Location: Remote - Mountain Time Working hours: Full TimeSalary: USDPre-sales focused | Startup-like environmentAbout the Role :We're looking to hire our first Technical Account Manager / Sales Engineer - a technically sharp, customer-friendly problem solver who can help us guide prospects through the evaluation and adoption process.
This role is primarily pre-sales, working closely with our small but growing sales team to provide technical insight, solver expertise, and modeling support throughout the customer journey.You won't be expected to run calls alone or close deals - but you will be a key player in helping prospects understand what's possible with AMPL.
You'll provide clarity, technical confidence, and support that helps drive deals forward.
As the first hire in this function, there's room to grow into a leadership role as the team expands.What You'll Do :Act as a trusted technical resource during the sales process, joining calls alongside our sales team to support customer discovery, solution fit, and technical validationCollaborate with prospects to understand their optimization needs and help assess the best solver options for their use caseAssist with model translation or performance review - analyzing customer models, tuning solvers, and suggesting optimizations (with support from our dev team for advanced needs)Help remove friction during evaluation: streamline trials, answer technical questions, troubleshoot model issues, guide integration approaches, and ensure prospects are set up for successProvide feedback to the product and engineering teams based on customer insightsOccasionally travel to conferences or key customer meetings as needed (minimal travel overall)Help shape what this role becomes - your input will directly influence how we build out this functionWho We're Looking For :3–5+ years of experience in a technical role (sales engineering, technical consulting, optimization support, etc.
)Strong understanding of optimization (linear/mixed-integer programming, etc.)
and familiarity with common solvers (e.g., Gurobi, CPLEX, Xpress, COPT)Oral and Written EnglishProficiency in Python (especially in data/optimization workflows)Familiarity with AMPL and similar modeling languagesExcellent communication skills - you can explain complex topics clearly to both technical and non-technical audiencesFlexible, proactive, and collaborative - you are a self-starter who thrives in environments where there's an opportunity to build & refine fundamental processesCurious and empathetic - you're excited to understand customers' challenges and help solve themBonus: Experience in industries like energy, supply chain, finance, or logisticsWhy Join UsMake an outsized impact at a company in the midst of an exciting growth phaseWork directly with a high-trust, collaborative teamHelp shape the future of technical sales at AMPLMinimal bureaucracy, lots of autonomy, and a culture that values clear communication and bias for action