Aftersales Catalog Data Technical Analyst
Hybrid: This position does not require the employee to be on a full-time basis. Only 3x per week (Tue–Thu).
Overview
The Digital organization is responsible for catalog data. The Catalog Data Technical Analyst is accountable for efficiently and effectively facilitating the execution of CCA's eCommerce deliverables within the specified function. This role focuses on execution of Catalog Data for eCommerce & Independent Aftermarket to support ACDELCO & eCommerce business.
Responsibilities
Author catalog application data for ACDELCO & eCommerce catalog
Support parts change management, Parts Readiness & Supply Chain
Generate BI reports
Determine where parts and usages are displayed in the catalog to enable dealers to search the correct parts easily
Input catalog data in our systems
Support development of the eCommerce & ACDELCO Data Catalog
Promote discussion with eCommerce & ACDelco to improve data flow related to parts updates, new products and technical attributes
Process catalog changes authored by responsible engineers & suppliers
Respond to dealers’ questions received through Product Marketing
Generate reports for pending tasks
Required Qualifications
Bachelor’s degree in Engineering (preferably Mechanical, Electrical, Mechatronics, or Industrial)
Advanced English (written and spoken)
Advanced knowledge of MS Office (Excel, Word, PowerPoint) and Power BI
Knowledge of databases (e.g., SQL, Access)
Strong presentation skills in both English and Portuguese
Ability to maintain existing standards and establish new ones to improve dealer experience – innovation oriented
Strong ability to work under pressure and tight deadlines
High sense of urgency and customer focus
Strong interpersonal skills
Strong drive to succeed
Competitive Edge / Preferred Qualifications
Knowledge of eCommerce platforms (e.g., Mercado Livre, Amazon) and IAM business
Experience developing parts catalogs for eCommerce and IAM (applications and parts attributes)
Knowledge of automotive systems
Experience in technical drawing
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Motor Vehicle Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and IT Services and IT Consulting
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