High-Performance Cloud Specialist
* To maintain the highest level of quality and adhere to regulatory requirements and industry standards.
* To deliver exceptional customer experiences through timely resolution of issues and continuous improvement.
* To collaborate with the business team to develop proposals that drive service improvement initiatives.
* To independently resolve complex technical issues and ensure timely completion of tasks.
* To provide advanced support for critical incidents and participate in incident management.
* To contribute to knowledge base development, training programs, coaching, and hiring processes.
Key Skills and Qualifications
* Apigee, Application Development, DevOps (SRE), Platform Engineering, Managed Services, GKE (GCP Cloud Expertise).
* Advanced proficiency in English and Portuguese languages.
Preferred Skills
* Programming languages like Python, Node.js or Golang.
* Javascript frameworks such as React, Angular or Vue.js.
* UX Design tools including Figma.