Job Description
We are seeking a highly skilled Business Analyst to join our team. The ideal candidate will have in-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management.
The successful Business Analyst will be responsible for gathering and documenting business requirements, conducting business process analysis, and designing and configuring Salesforce solutions.
Key Responsibilities:
* Requirements elicitation: Engage with stakeholders to clarify and translate business needs into functional specifications for Salesforce implementations.
* Business process mapping: Map, analyze, and optimize business processes using Salesforce functionalities.
* Solution design & configuration: Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Data analysis & reporting: Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Testing & training: Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
Required Skills and Qualifications
The following skills and qualifications are essential for this role:
* Strong analytical and problem-solving skills.
* Effective communication and interpersonal skills.
* Ability to work collaboratively as part of a team.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
Benefits
This is an exciting opportunity to develop your skills and contribute to the success of our organization. As a Business Analyst, you will have the chance to work on challenging projects, collaborate with cross-functional teams, and make a meaningful impact on our business outcomes.
Others
As a valued member of our team, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.