Community Leadership Role
This role involves leading daily interactions on social platforms, fostering a welcoming environment, and nurturing active communities.
* Responsibilities include managing community guidelines, responding thoughtfully to user inquiries, and ensuring a positive user experience.
Engagement Initiatives
The Community Manager will be responsible for organizing recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Key objectives include identifying user sentiment trends, gathering feedback, and sharing actionable insights with relevant teams.
Community Insights and Moderation
This role requires a deep understanding of community standards, moderation tools, and bots within social platforms. The Community Manager must uphold these standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics and growth are also essential aspects of this role, requiring the ability to track community health metrics and suggest strategic improvements.
Platform Expertise and Required Skills
To succeed in this role, candidates should possess strong writing and communication skills, in-depth knowledge of social platform moderation tools, and experience managing or moderating active communities.
* Ongoing responsibilities include fully leveraging moderation tools, bots, roles, and automations within social platforms to enhance user experience.
Benefits and Opportunities
Candidates can expect a competitive salary, healthcare stipend, unlimited PTO, stock options, and 100% remote work flexibility. Professional development opportunities, mentorship, and autonomy are also available.