Technical Solution Consultant
We are seeking a seasoned Technical Solution Consultant to collaborate with our sales team in delivering advanced product demonstrations and tailored solutions to prospective clients.
This role involves creating customized proposals and conducting in-depth product showcases. The ideal candidate will have a deep understanding of the complex needs of our business clients and be able to offer innovative solutions that align with their strategic goals.
* Bachelor's Degree or equivalent relevant work experience is required.
The successful candidate will have 5+ years of experience in technical consulting, product management, professional services, or an intellectual property role working directly with customers.
* Experience working with Clarivate's Patent Intelligence products is highly desirable.
About This Role
In this position, you will be responsible for:
* Preparing and conducting advanced product demonstrations to showcase product capabilities.
* Leading customer meetings to gain a deep understanding of client needs and objectives.
* Creating customized proposals, including client education materials and detailed implementation plans.
* Providing advanced technical support during the sales process, addressing complex client concerns and questions.
* Updating records related to client interactions, feedback, and project statuses.
* Working closely with sales and other stakeholders to ensure alignment between proposed solutions and sales strategies.
About Our Team
You will join a dynamic team of experienced professionals located in the Americas and Europe, with a strong focus on revenue retention, customer satisfaction, product usage, and new sales.