About Us
Cadence is a language services firm that specializes in the due diligence industry. We have been in operation since 2014 and provide services to expert networks, investment firms, consulting firms, and market research firms.
Key Responsibilities
This role is for a project manager who will be responsible for managing interpretation projects. The ideal candidate will have a strong organizational and multitasking ability, excellent communication skills, and fluency in English.
The project manager will play a key role in ensuring client needs are met with precision and efficiency. This includes scoping, matchmaking, and executing projects.
Scoping involves speaking with clients about their needs and working with colleagues to ensure their expectations for quality, speed, and cost are met.
Matchmaking involves identifying the best linguist in our community for the client's objective and presenting their experience in a relevant way for the project.
Executing projects involves syncing up expectations between client(s) and linguist(s), chaperoning calls, and speaking with clients after projects to make sure they are satisfied.
Required Skills and Qualifications
* Bachelor's degree in a related field
* Fluency in English; fluency in an additional language is a bonus
* Experience with Salesforce or similar CRM systems
* Excellent written and verbal communication and client service skills
* Strong organizational and multitasking abilities
* Ability to work under pressure in a fast-paced environment
* Ability to work effectively in both independent and team environments
* Goal-oriented, driven, and highly motivated to succeed & take on challenges
Benefits
* Paid time off
* Health insurance
* Annual allowance for professional development expenses
Working Hours & Location
* This is a fully-remote role where you can work from home (WFH)
* You will work either APAC, AMER or EMEA business hours, but wherever possible, it will be your local region
* Weekends and overnights shifts are available with a commensurate increase in compensation