As a Video Engineer, you will be responsible for providing technical assistance and resolving issues related to video delivery on various platform apps.
The role involves analysing the root cause of problems and fixing service tickets in accordance with standard operating procedures.
You will also build custom Python scripts to simulate app launch, login, and playback behavior.
In addition, you will be required to triage complex issues across multiple applications responsible for video delivery, set up dashboards, and configure alerts to monitor the health of the ecosystem.
Key skills and qualifications include:
* Technical assistance
* Issue spotting
* Root cause analysis
* Service ticket resolution
* Python scripting
* App simulation
* App launch
* App login
* Playback behavior
* Issue triaging
* Dashboard setup
* alert configuration
Benefits of this role include:
* Opportunity to work on complex video delivery issues
* Development of technical skills through Python scripting
* Improvement of analytical and problem-solving abilities
This role is ideal for individuals who are passionate about technology and enjoy working on challenging projects. If you have experience in video delivery and technical assistance, we encourage you to apply.