Responsibilities
- Lead Resso user operation team in Spanish-Speaking LatAm
- Define and execute Resso user operation strategy, including but not limited to user growth, engagement, campaign, communication, etc.
- Manage business objectives, such as daily new user, retention rate, NPS, CSAT, etc.
- Work with cross-functional team to ensure overall success for Resso user operations
Please, submit your resume in English
- Bachelor's degree in business, economic, finance, engineering, computer science or any other relevant field, or the equivalent experience; preferably an MBA or master degree
- 5+ years of experience from internet company, start-up, consulting, investment banking
- Strong analytical skill: expert on advanced Excel. Preferably good knowledge on programming languages (e.g. SQL, Python, etc.)
- Strong strategy thinking: able to think full picture of business, and plan functional business strategy and keep evolving it
- Strong team cooperation and leadership: able to drive team on working on cross-functional projects
- Preferably 2+ years experience as people manager
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.