**Who is Influx?**
Influx is the world's first and largest 'on demand' support provider, delivering fast and highly effective support experiences, 24/7.
Our head office is in Melbourne, Australia and we operate out of 8 countries (including Brazil and Jamaica) with over 750 team members, located around the globe.
Influx builds full-service support teams that provide support as a service for brands and tech companies. We value our team members, and boast a culture of diversity and inclusion, in an environment that fosters professional development.
**What are We Looking for?**
DELIVERY MANAGER (remote position)
- A vibrant and energetic leader whose team will consistently achieve results through building client confidence and maintaining client satisfaction
- Self-starters with a curious mind and the ability to use initiative
- A creative problem solver with exceptional people management skills and the ability to foster a progressive team environment
- A dynamic communicator with excellent command of the English language
- Prior experience working in a B2B environment with the ability to successfully build and maintain relationships with key decision-makers.
- A focused executive whose years of experience will drive productivity while exceeding KPIs and other deliverables
**Key Responsibilities**:
- Manage a team (minimum of 30 members) with various roles
- Foster a productive and supportive work environment
- Consistently deliver services that exceed client's expectations
- Build proactive communication and drive results collaboratively with other DMs and stakeholders
- Develop creative and effective roadmaps for team success and growth
- Contribute to expansion whilst minimizing revenue leakage or client churn
**Why You Should Apply**:
- If you're an experienced executive who can deliver the above and much more.
- If you thrive in the fast-paced environment of the modern startup..
- If you have a high-quality internet connection and would like to join a diverse international team
- And do all these awesome things from the comfort of your own home
- _Then let us know_*
**Job Types**: Full-time, Contract
**Salary**: R$7,000.00 - R$9,000.00 per month