Delivering Exceptional Customer Experiences
We are seeking a skilled Operations Specialist to join our team. As an Operations Specialist, you will be responsible for ensuring the smooth delivery of packages and providing top-notch customer service.
* Proficiency in English is required
* You must be able to work based on the Eastern US time zone (EDT)
* Experience in logistics, operations, call center, or customer support is highly desirable
Key Responsibilities:
• Monitor ongoing deliveries and assist drivers and shippers over the phone and live chat
About the Role:
This is an exciting opportunity to join our team and contribute to the growth and success of our business.
What We Offer:
• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package