Business Analyst Role Overview The Business Analyst is a key member of the design team, partnering with business stakeholders and solution architects to deliver value-added features for sales, marketing, and billing teams. Key Responsibilities: * Assess business processes, system landscapes, and user pain points to recommend technical solutions and workarounds. * Facilitate requirements gathering and functional design sessions with business and technical stakeholders. * Document detailed functional design specifications (epics, features, user stories). * Lead refinement sessions with Scrum teams to review feature designs, estimate effort, and prepare for sprint cycles. * Support QA and UAT test planning, execution, and bug triage. * Present live product demonstrations and prepare release notes for end users. * Assist with sprint planning, stakeholder communications, and retrospectives to drive continuous improvement.