We are seeking a highly skilled professional with extensive experience in IT operations management to lead the development and enhancement of our platform.
Key Responsibilities:
* Design, develop, and implement complex IT solutions including CMDB, Discovery, and Service Mapping.
* Experience with configuring and customizing applications and modules.
* Lead development of integrations between systems.
* Collaborate with stakeholders to gather requirements and translate them into technical solutions.
* Mentor junior developers and provide technical guidance.
* Ensure best practices in coding, testing, and deployment.
* Provide solutions that utilize most out-of-the-box features without requiring customizations.
The ideal candidate will have:
* A Bachelor's degree in Computer Science, Information Technology, or a related field.
* 5-7 years of experience with a focus on ITOM.
* Strong knowledge of CMDB, CSDM, Discovery, Service Mapping, and Integrations.
* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and scripting.
* Experience with automation and DevOps practices, familiarity with continuous integration (CI/CD), code versioning tools such as Git, and Agile principles.
* Excellent verbal and written communication skills.
* Ability to establish strong relationships internally and externally.
* Experience with Agile methodologies and DevOps practices.
* Excellent problem-solving and communication skills.
* Experience with AI, Virtual Agent, Robot Process Automation (RPA).
This is a challenging opportunity for an experienced professional to make a significant impact in the development and enhancement of our platform.