Key Account Manager Job Description
We are seeking a dynamic and experienced B2B Key Account Manager with a background in the travel industry to build strong relationships with key clients, ensure their needs are met, and drive business growth.
Main Responsibilities:
* In charge of existing clients within assigned territories.
* Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
* Acquire new key accounts within assigned territories.
* Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
* Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
* Prepare and present reports on account performance, sales forecasts, and market insights.
* Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products/services.
About the Role:
* This role requires strong influencing and negotiation skills, thriving in the creation and maintenance of successful long-term commercial relationships with clients and other stakeholders.
* Experienced professionals with proven ability to deliver results in an autonomous working environment.
* Solid experience and commercial knowledge of the travel & hospitality industries.
* Commercially good knowledge of business for B2B, as well as new business segments and models.
* Project management skills.
* Proficiency in English and Portuguese as working languages is required. Fluency in Spanish is a plus.