Job Title: Training Coordinator
A training coordinator plays a vital role in the delivery of high-quality training sessions to customers. The role involves analyzing customer needs and determining the required number of training sessions.
Key responsibilities include initiating requests for session creation, modification, completion, and cancellation as needed. The coordinator must also organize training sessions according to trainee expectations and availability.
Additionally, the coordinator is responsible for calibrating and coordinating with the Indian team for any changes or updates in the training event or program. They must ensure the proper execution of training activities and support completion by following up on attendance and invoices if required.
A successful training coordinator should have a high-level understanding of the training landscape and be able to communicate clearly and concisely. Strong organizational and prioritization skills are essential, along with attention to detail and proficiency in MS Office, Excel, and SharePoint.
We are seeking a highly organized and detail-oriented individual to join our Operations team as a training coordinator. If you have a passion for delivering exceptional customer service and possess excellent communication skills, we encourage you to apply.
* 2 to 4 years of experience in learning delivery management and/or operations,
* Exposure to an international work environment,
* High-level understanding of the training landscape,
* Customer service-oriented posture is a must,
* Team player,
* Ability to communicate clearly and concise thoughts,
* Attention to detail, structured and organized, capable of prioritizing activities,
* Knowledge of Salesforce or any other CRM,
Knowledge of Cornerstone or any other LMS is an added advantage,
Fluent in English is a mandatory requirement,
Proficient in MS Office, Excel, SharePoint
Benefits: Our company offers a competitive salary and benefits package, including health insurance, paid time off, and professional development opportunities.
How to Apply: If you are a motivated and organized individual with excellent communication skills, please submit your application, including your resume and cover letter.