Helpware is a people-centric, technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We deliver Customer Experience and Operational Support services to fast-growing, modern businesses worldwide. Our teams are empowered by innovative tools, strong processes, and a culture of ownership and collaboration.We are growing and looking for a Recruiter to join our team.ResponsibilitiesManage the full recruitment lifecycle: sourcing, screening, interviewing, and offer managementHandle mass / high-volume hiring across multiple roles and projects (mainly Customer Support positions)Build and maintain a strong and sustainable candidate pipeline using diverse sourcing channelsPartner with external recruitment vendors and agencies when requiredEnsure a positive, professional candidate experience at every stage of the processCreate, update, and manage job descriptions and job postingsSupport hiring managers in interview coordination, decision-making, and offer negotiationsContribute to improving recruitment processes, tools, and internal guidelinesPrepare recruitment reports, metrics, and analyticsSupport pre-onboarding and onboarding activities when neededRequirements1+ year of experience as a RecruiterMandatory experience with mass or high-volume hiringStrong English proficiency (B2 or higher)Experience working with ATS/HR systems; MS Office proficiencyExperience in international hiring is a strong advantageAbility to work with data and recruitment metricsStrong communication, stakeholder management, and problem-solving skillsProactive, team-oriented, and results-driven mindsetWe OfferFixed compensation plus bonuses tied to successful hiresMedical and life insurance after the trial periodEnglish classes with a native speakerWorking hours: Monday–Friday, 10:00–19:00 (Kyiv time) or 9:00–18:00 CETCorporate training, professional development, and team events