About the Role
This is a strategic liaison role between clients and internal teams.
* Build and maintain relationships with clients, ensuring satisfaction and growth.
* Coordinate with internal teams to execute digital campaigns: media, creative, performance, branding, etc.
* Provide recommendations based on client goals and market context.
* Monitor campaign performance, prepare reports, and optimize as needed.
* Identify upsell/cross-sell opportunities to maximize client value.
* Manage contracts, budgets, timelines, and deliverables with transparency and accountability.
Key Responsibilities
The Digital Account Manager will act as a bridge between clients and internal teams.
* Digital Campaign Execution: Media, Creative, Performance, Branding.
* Campaign Performance Monitoring and Optimization.
* Client Relationship Management.
Requirements
To succeed in this role, you will need:
* Minimum 3 years of experience as an Account Manager in an agency or digital/SaaS environment.
* Excellent communication skills in both English and Vietnamese.
* Strong understanding of the digital ecosystem: paid media, CRM, automation, SEO, analytics, etc.
* Data-driven mindset with the ability to extract insights and translate them into strategic actions.
* Strong time management and multitasking capabilities.
* Proactive attitude, solution-oriented mindset, and a genuine passion for digital marketing.
Why This Role
This is an ideal opportunity for experienced freelancers looking for long-term partnerships.
* Flexible remote, part-time working model.
* Opportunities to work with ambitious brands across multiple industries.
* A collaborative, high-performance team culture with space for growth and creativity.
* Clear growth path – if you’re good, we’ll make sure you grow even further.