About the Role:
We are seeking a highly skilled Technical Implementation Specialist to join our team. In this role, you will be responsible for delivering technical pre-sale assistance, Wialon and IoT introductions, demo deliveries, and closing all technical blockers.
Additionally, you will work closely with partners to develop their technical expertise and understanding of the IoT domain. This includes software and hardware-related consultations, trainings, and support activities for Wialon-based projects.
You will also be responsible for guiding partner employees through the Basic Course, evaluating their expertise via Certification, and managing HW integration processes and test accounts.
* Focusing on delivering high-quality services, diplomacy, attention to details, and honesty in building fruitful partnerships
* Providing excellent business correspondence and communication skills
* Maintaining high productivity levels and adapting to changing priorities
* Easily switching focus between multiple tasks while ensuring quality outcomes
Requirements:
* Advanced English and Spanish language proficiency; knowledge of Portuguese is a strong plus
* Experience in technical support or training roles (management of technical variables + live interaction with customers)
* University degree (ideally computer engineering, systems, or related/technical background)
Benefits:
* Involvement in the growth and development of an international product IT company with a worldwide reputation
* Challenging tasks that boost technical and communicative creativity
* Result-driven, friendly, and supportive team environment