About Our Community Role
We're seeking a skilled Community Manager to lead our online communities and foster a welcoming environment. As part of our team, you'll have the opportunity to make a real difference in people's lives by helping them protect their personal data.
Why This Role Matters
* Lead Engaging Communities: Develop and maintain daily interactions with our community members on Reddit, X, and Discord, ensuring a positive and supportive atmosphere.
* Community Growth Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Insightful Leadership: Identify user sentiment trends, gather feedback, and share actionable insights with our teams to drive improvement.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
* Platform Expertise: Leverage moderation tools, bots, roles, and automations within Reddit and Discord to enhance user experience.
Your Key Responsibilities
* Manage or moderate active communities (Reddit, Discord, X, or forums) with at least 1–2 years of experience.
* Develop strong writing and communication skills to engage and nurture active, text-based communities.
* Familiarity with Reddit and Discord moderation tools, bots, and features is essential.
* Demonstrate empathy, diplomacy, and the ability to foster trust in a community environment.
* Showcase organized, proactive, and remote-friendly work habits with a startup mindset.
* Fluency in English (written & spoken) is required.
Bonus Qualifications
* Previous experience in managing virtual community events (AMAs, webinars, etc.) can be beneficial.
* A background in journalism, digital communication, or privacy-related fields may bring valuable insights.
* Familiarity with platforms like Telegram, Slack, or Facebook Groups could enhance your skillset.
* The ability to create engaging community content (guides, FAQs, spotlights) can be an asset.
* Experience working in startups or tech-oriented communities can provide a competitive edge.
What We Offer
* Competitive Monthly Pay: $1,000 USD/month (paid in USD)
* Healthcare Stipend: Support for medical or insurance needs.
* Unlimited PTO: Flexible vacation policy ensuring responsibilities and goals are consistently met.
* Stock Options: Opportunity to share directly in our growth.
* 100% Remote Work: Work from anywhere comfortably.
* Professional Development: Mentorship, autonomy, and direct impact in a high-growth environment.