About This Community Management Role
We are seeking a skilled Community Manager to lead our online communities and help users protect their personal data.
This is a remote opportunity with a high degree of autonomy and mentorship. As a Community Manager, you will be responsible for leading daily interactions on Reddit, X, and Discord, creating engaging content, and fostering a welcoming environment.
* Community Leadership: Lead daily interactions on various platforms, start conversations, reply thoughtfully, maintain guidelines, and nurture a positive community atmosphere.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and share actionable insights with the Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
Required Skills and Qualifications
* Experience: At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Communication Skills: Strong writing and communication skills to engage and nurture active, text-based communities.
* Platform Expertise: In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy and Diplomacy: Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organizational Skills: Organized, proactive, and comfortable working remotely with a startup mindset.
Benefits
* Compensation: $1,000 USD/month paid in USD.
* Healthcare Stipend: Support to cover medical or insurance needs.
* Unlimited PTO: Flexible vacation policy with consistent responsibility and goal meeting.
* Stock Options: Opportunity to share directly in company growth.
* 100% Remote Work: Work from anywhere comfortably.
What We're Looking For
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