We are seeking a highly skilled IT Specialist to play a key role in our technology infrastructure.
About the Role
This is an exciting opportunity for an experienced IT professional to join our team and contribute to the success of our organization.
* As an IT Specialist, you will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees.
* You will serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Key Responsibilities
The successful candidate will have the following responsibilities:
* Manage user accounts, permissions, and access controls across various platforms.
* Support the deployment and integration of new productivity and collaboration tools.
* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication.
* Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Document processes, create user guides, and train staff on new technologies and best practices.
Requirements
To be considered for this role, you will need:
* A working level of spoken and written English.
* Proven experience in IT support, systems administration, or a similar role.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.
* Excellent interpersonal and communication skills; ability to train and support non-technical users.
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).
What We Offer
We offer a competitive compensation package, excellent benefits, and opportunities for professional growth and development.
How to Apply
Please submit your application, including your resume and cover letter, to us today.