Senior Developer with primary focus on Spyglass Event Configuration Management
Responsibilities
Design and implement Event Correlation Rules within Spyglass to aggregate disparate logs and metrics into meaningful business events;
Configure Event Policies Suppression Rules and Deduplication logic to reduce alert fatigue for L1/L2 support teams
Build and maintain Spyglass Dashboards that provide real time visibility into the health of the FMCG application landscape
Experience Engineering Mobile and Emerging Tech
Integrate Spyglass with diverse data sources Azure Monitor GCP Cloud Logging AWS CloudWatch and ELKFalcon LogScale
Manage the lifecycle of an event from ingestion and normalization to correlation alerting and archival
Proactive Monitoring SRE Integration
Develop Thresholdbased and Anomaly detection alerts to identify performance degradation before it impacts the consumer experience
Implement Service Level Objective SLO monitoring within Spyglass to track the reliability of critical business paths, eg OrdertoCash, Checkout flows
Automate the creation of incidents in ITSM tools, eg ServiceNow, based on Spyglass event triggers
Build Situation Rooms or high level executive views within Spyglass for major promotional events or seasonal peaks
Ensure seamless event ingestion from hyperscaler hosted microservices AKSGKE and serverless functions
Support the monitoring of Integration Platforms Boomi APIM by capturing and correlating middleware execution events
Collaborate with the Cloud Infrastructure team to monitor network latency and connectivity events across the global AzureGCP backbone
Senior Developer Specifics
Lead the architectural design of the Global Event Management Strategy
Define enterprise standards for event metadata severity levels and correlation patterns
Mentor junior developers in eventdriven observability and AIOps principles
Conduct PostMortem analysis of major incidents to refine Spyglass correlation rules and prevent recurrence
Must have
Spyglass Event Management Expert level, proficiency in Spyglass configuration rule writing and dashboarding
Event Correlation Deep understanding of event patterns deduplication and suppression logic
Observability Integration Hands on experience connecting Spyglass to Azure Monitor, GCP Stackdriver or ELK
ITSM Integration
Proven experience integrating event platforms with ServiceNow or similar tools
Data Normalization, Ability to parse and normalize logs events from heterogeneous sources JSON, XML, Syslog