Time left to apply End Date: June 27, 2025 (8 days left to apply)
job requisition id JOBREQ_10843
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Do you have experience in the
maritime industry
and want to be part of a
global leader
in port services?
Wilhelmsen is looking for a
Husbandry Agent
to join our team in
Santos, Brazil
.
Wilhelmsen has been a key player in the maritime industry for over 160 years, offering services and innovations that shape the future of shipping.
With presence in more than 70 countries, we are committed to excellence, efficiency, and customer satisfaction.
The Role
As a
Husbandry Agent
, you will be responsible for ensuring
efficient coordination of port calls
and
exceptional customer service
.
You will work closely with internal teams, suppliers, and customers to ensure smooth execution of
Husbandry services
in compliance with global standards.
Key Responsibilities
Coordinate with
SASA Account Sales
to ensure seamless execution of Husbandry port calls.
Respond to and follow up
on customer inquiries promptly.
Assign and
monitor service execution
for all port appointments.
Ensure
Proforma Disbursement Accounts (DAs)
are sent on time.
Manage
advance funding
to local agents, ensuring timely remittance at least
3 days before vessel arrival
.
Verify
pre-funding approvals
and escalate deviations for appropriate authorization.
Oversee
vessel monitoring and service coordination
, including change requests, while ensuring compliance with
Ships Agency Standard Operating Procedures
.
Select and book
suppliers and sub-agents
, ensuring compliance with
Supplier Governance Standards
.
Track and record expenses
related to port calls.
Monitor global port calls
and collaborate with Operations to meet customer expectations.
Ensure
Cash-in-Transit (Cash to Master)
transactions follow Wilhelmsen procedures.
Identify and
suggest process improvements
for efficiency and cost-effectiveness.
Manage
DA handling (Proforma & Revised)
, ensuring accurate data entry and verification.
Register and
follow up on complaints and non-compliance
reports.
Participate in
business review meetings with customers
and collaborate with Key Account Managers (KAMs).
Who You Are
Experienced in the
maritime industry
, preferably in
ship agency operations
.
Fluent in
English (written and spoken)
.
Organized, detail-oriented, and
able to prioritize tasks effectively
.
Proficient in
Microsoft Office
and operational systems.
Strong communicator with
excellent problem-solving skills
.
What We Offer
Opportunity to gain experience in a
global leader
in maritime services.
A
collaborative and dynamic
work environment.
Exposure to international operations and high-profile clients.
How to Apply
If you are ready for this challenge, apply now!
Join us and be part of the
future of maritime services
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