Job Title:
Salesforce Transformation Specialist
About the Role:
We are seeking a highly skilled Salesforce Transformation Specialist to join our team. As a key member of our organization, you will be responsible for driving business growth and improvement through the effective use of Salesforce.
Key Responsibilities:
* Gather and document business requirements by engaging with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Analyze and optimize business processes by mapping, identifying gaps, and opportunities for improvement using Salesforce functionalities.
* Design, configure, and implement Salesforce solutions that align with organizational goals in collaboration with IT and stakeholders.
* Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Collaborate with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Monitor solution performance and iterate on Salesforce configurations for ongoing optimization.
Requirements:
* In-depth knowledge of Salesforce Sales Cloud, Quote, Order, and Contract Management Testing.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting skills (Apex, SOQL) are advantageous.
Benefits:
* Opportunity to work on diverse projects and contribute to business growth.
* Professional development and growth opportunities.
* A collaborative and dynamic work environment.
Contact Information: