Job Description: Are you a seasoned professional seeking a challenging role in service delivery? Do you have experience in managing complex operations, creating and improving SOPs, and working closely with customers to ensure seamless support? We are currently looking for an experienced Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for overseeing the day-to-day operations of our services, ensuring that they meet the highest standards of quality and customer satisfaction. * Key Responsibilities: