About Us
We're a dynamic organization dedicated to revolutionizing product development by delivering actionable insights at every stage of the product lifecycle. Our expertise lies in naturalistic consumer usability testing and quality-assurance services that help top tech companies refine innovative products across various domains.
Role Overview
We're seeking a highly skilled bilingual project management professional with a solid technical toolkit and research experience to lead an automotive UX study. You will be responsible for:
* Orchestrating day-to-day study operations
* Assisting in moderating in-vehicle research sessions with local drivers
* Providing technical support to ensure smooth execution
Key Responsibilities
The ideal candidate will have:
* Project Management & Coordination
* Develop and own the project plan, working closely with the Operations Manager and UX Research Lead
* Run stand-ups with distributed teams
* Field & Research Execution
* Conduct in-vehicle sessions, guiding participants through tasks and capturing high-quality data
* Translate consent forms, surveys, and session notes between languages
* Technical & Logistics Support
* Prepare and track equipment used for study execution
* Troubleshoot participant hardware and connectivity issues
Basic Qualifications
The successful candidate will have:
* Residence/Work Authorization: Be based in the São Paulo area; hold a valid work authorization in Brazil
* Language: Native-level Portuguese and professional-level English (spoken & written)
* Experience
* 3+ years in project coordination, research operations, or similar
* Comfort diagnosing common hardware and connectivity issues
* Tools: Google Workspace, project-management suite, basic spreadsheets
* Soft Skills: Exceptional organization, proactive communication, adaptability in fast-changing environments
Preferred Extras
* Prior automotive or in-vehicle research experience
* Prior team management or project coordination experience
Contract Details & Perks
* Term: 3 months (~40 hrs/week)
* Hybrid: Remote most days; up to 2 weeks of on-site fieldwork
* Compensation: Competitive monthly contractor rate in BRL, based on experience
Conversion Path
Strong performance may lead to an offer for a permanent role on the UX Operations team.
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