Are you looking for a rewarding career in logistics?
About the Role
We are seeking an experienced Operational Specialist to join our team. As an Operational Specialist, you will be responsible for ensuring the smooth delivery of packages across 20 major metro areas in the U.S.
Key Responsibilities
* Monitor ongoing delivery routes to ensure timely and efficient delivery of packages
* Communicate effectively with delivery drivers and shippers via phone and live chat
Requirements
* Proficiency in English is essential for this role
* Able to work based on the Eastern US time zone (EST)
* Experience in logistics, courier operations, call center, customer support, or account management is highly desirable
We offer a dynamic work environment and opportunities for growth and development.
Skills and Qualifications
To succeed in this role, you will need:
* Strong communication and problem-solving skills
* Able to work independently and as part of a team
* Excellent organizational and time management skills
If you have a passion for logistics and delivering excellent customer service, we encourage you to apply for this exciting opportunity.