IT Support SpecialistAs an IT support specialist, you will be responsible for providing technical assistance to users via phone, email, or chat.Technical skills:The ideal candidate will have a strong understanding of IT concepts and be able to troubleshoot complex technical issues. They should also be able to work effectively in a team environment and communicate clearly with both technical and non-technical stakeholders.Key responsibilities include:Responding to user inquiries in a timely and professional mannerTroubleshooting technical issues using various tools and resourcesCollaborating with internal teams to resolve complex technical issues