Client Advocate
This role harmoniously integrates client communication, data-driven performance management, and collaboration with internal teams to ensure seamless operations.
* Act as the primary point of contact for each clinic client.
* Maintain regular communication via calls, emails, and texts, ensuring clients are informed before inquiring.
Key Responsibilities:
* Daily Client Liaison.
* Client Onboarding and Integration.
* Campaign Monitoring and Resolution.
* Coordination with Delivery Teams.