Analista de Suporte de Redes Mainframe
Analista de Suporte de Redes Mainframe
Apply remote type Partially Remote locations Hortolandia, São Paulo, Brazil time type Full time posted on Posted 11 Days Ago job requisition id R-39490
Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to building a more equitable and inclusive world for our employees, customers, and communities.
The Role
As a Systems Administrator at Kyndryl, specifically as a Mainframe Network Support Analyst, you will resolve complex issues and identify potential future problems across various platforms and services. You will work at the forefront of new technology and modernization, collaborating with some of our largest clients worldwide.
Your daily tasks will include managing system data for clients, providing solutions and security compliance, supervising task queues, and working directly with technicians to prioritize tickets and deliver optimal solutions.
This role offers the opportunity to work across diverse sectors, from banking to retail, allowing you to broaden or deepen your expertise. You will also have the chance to recommend modernization options, identify new business opportunities, and build relationships with other teams and stakeholders.
Your Future at Kyndryl
Every position at Kyndryl offers a career growth path, from Junior System Administrator to Architect. We provide hands-on experience, learning opportunities, and certifications across major cloud platforms. Our diverse client base ensures continuous learning and specialization opportunities.
Who You Are
You are skilled and experienced, with a growth mindset eager to develop professionally. You prioritize customer success and are inclusive in your work approach.
Responsibilities
Ensure operation, maintenance, and support of network communications within the Mainframe environment.
Analyze, resolve incidents, and implement improvements in network connectivity and performance on z/OS systems.
Technical and Professional Experience Required
Mandatory: Degree in IT or Computer Networks.
Experience with Microsoft Windows Server 2016/2019, VMware ESX, cloud management, and Mainframe networks in z/OS environments.
Knowledge of protocols such as VTAM, TCP/IP, SNA, and file transfer protocols, along with change planning and incident resolution skills.
Familiarity with z/OS network products like COMM SERVER, VTAM, OMPROUTE, SMTP, SSH, and security protocols like IPsec/VPN.
Desirable Technical and Professional Experience
Knowledge or certification in frameworks like ITIL, DevOps, or networking certifications such as CCNA, CCNP.
Experience with automation, vulnerability management, and additional z/OS network products and technologies listed.
Interpersonal Profile
Effective communication skills in Portuguese and English.
Curiosity, adaptability, teamwork, and emotional intelligence under pressure.
Being You
We embrace diversity in all forms and foster an inclusive environment through various networks and initiatives, allowing you to bring your whole self to work.
What You Can Expect
Innovative work environment with state-of-the-art resources, diverse clients, and comprehensive benefits, including learning programs and community engagement opportunities.
Get Referred!
If you know someone at Kyndryl, mention ‘Employee Referral’ during the application and provide their Kyndryl email address.
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