Job Summary
We are seeking a highly skilled and proactive Software Development Manager to lead our engineering team.
This role involves overseeing daily operations, providing strategic leadership, and driving initiatives to enhance service delivery and customer satisfaction.
1. Main Responsibilities:
2. Management of the Encora Brazil Division Global Solutions Team;
3. Technical Leadership: Lead complex and multi-disciplinary projects, assist the team with problem-solving by offering suggestions, technical guidelines, and feedback, ensure quality, performance, and security; Deliver results and challenge the team, actively participating in technical discussions, architecture, and other decisions, focused on Development routines;
4. Project Management: Ensure valuable deliveries, timeline, ceremonies, project metrics, remove blocks, manage risks, report project status, collect and apply lessons learned, propose changes to the existing SW Development process to achieve better results;
5. People Management: Evaluations, IDP, feedback, 1:1, ensure processes are followed, improve productivity, technical, and soft skills, motivate the team, provide career direction, hiring, and dismissal process, ability to retain talents;
6. Relationship management with multiple stakeholders (both technical and business), taking accountability to deliver software solutions and getting development team's commitment;
7. Suggest and promote process improvements.