Business Development Representative (BDR) | Remoto
We are looking for a Business Development Representative that will handle the following:
Build, maintain and manage relationships with customers in the assigned portfolio by remote selling channels (as phone, e-mail)
Handle the sales process with customers by performing needs analysis, designing solutions and negotiating deals
Identify and pursue opportunities for cross‑sell and up‑sell to existing customers
Identify potential customer issues and solve them in collaboration with the sales/trade/Customer Service/Finance teams
Perform outbound interactions (calls/e‑mails) to potential, dormant and current customers
Qualify customers' sales potential and plan activities to increase business
Identify and develop leads and new customers
Establish relationships with new customers and secure contracts with new customers to achieve targets
Analyze relevant customers for targeted sales campaigns and build a work plan to increase sales
Communicate closely with trade and cross‑functional teams on market intelligence, service updates, customer challenges and opportunities
Promote ZIM added value services with the customers, including digital platforms (as eZIM, myZIM, eZQuote, ZIMLogistics)
Follow and use sales best practice and tools
Update customer information and interactions in CRM
Monitor and report sales goals/targets/KPIs in line with the company’s objectives
Forecast sales activities and set personal/company goals accordingly
Requirements
Academic education: College degree in Business Management/ Marketing/ Logistics
Experience in sales or marketing position with FFW/ocean carrier - preferred
Working experience with FFW/ocean carrier – preferred
Proficient in MS Office
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Transportation, Logistics, Supply Chain and Storage
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