Delivery Excellence Lead
We're seeking a seasoned professional to spearhead complex project delivery across cross-functional initiatives in an agile environment.
This key role sits at the intersection of business, product, and engineering — driving clarity, ensuring quality, and delivering work with consistency.
This is a hands-on, client-facing position for someone who thrives on ownership, ambiguity, and team alignment.
Key Responsibilities:
* Own end-to-end delivery of complex initiatives, from planning through execution and completion
* Develop and manage delivery plans, including scope, timelines, dependencies, risks, and resource coordination
* Partner closely with engineering teams to manage work intake, backlog grooming, prioritization, and task tracking (Jira)
* Serve as the primary point of contact for stakeholders, providing clear updates and driving alignment across teams
* Identify and mitigate risks, resolve blockers, and adjust plans as priorities evolve
* Facilitate working sessions, stand-ups, planning meetings, and stakeholder workshops as needed
* Support prioritization decisions by providing delivery insights, trade-offs, and impact analysis
* Continuously improve delivery processes, tools, and ways of working to increase efficiency and predictability
* Track and report on delivery progress using appropriate metrics and tools
Requirements:
* 5+ years of experience leading delivery for complex projects or initiatives
* Strong experience working in agile environments (Scrum, Kanban, SAFe, or similar)
* Hands-on experience using Jira for backlog management and delivery tracking
* Proven ability to work effectively with engineering teams and business stakeholders
* Strong communication skills and comfort working in a client-facing role
* Ability to operate in ambiguous environments and bring structure and clarity
* Experience supporting prioritization, change management, and delivery trade-offs
* Basic SQL skills and familiarity with finance or accounting concepts are a plus, but not required
Achieve Delivery Excellence
* Work collaboratively with cross-functional teams to deliver high-quality results
* Drive process improvements and implement best practices to enhance efficiency and productivity
* Provide expert guidance on delivery methodologies and tools to ensure successful project outcomes