Systems Engineer Job Description
About the Role:
We are seeking an experienced Systems Engineer to join our team. As a key member of our engineering team, you will be responsible for designing, implementing, and supporting complex IT systems for enterprise clients.
The ideal candidate will have a proactive approach, be self-driven, and enjoy direct client engagement. They will thrive in a dynamic environment that requires solution-oriented thinking.
Key Responsibilities:
* System Design and Implementation: Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Client Consultation: Consult with clients on integrating new technologies into existing infrastructures.
* Collaboration: Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Support and Maintenance: Manage and resolve client support tickets, maintaining clear communication and documentation.
* Project Management: Track time against project agreements to ensure service efficiency and profitability.
* Reporting and Training: Report on project progress and participate in ongoing technical training and development.
Requirements:
* Experience: 3–4 years of Systems Engineering experience in enterprise or managed service environments.
* Technical Skills: 3–4 years of hands-on experience with Microsoft 365, strong background in Intune and mobile device management, proficiency with MFA and/or Single Sign-On solutions, solid understanding of Windows Server and desktop operating systems.
* Documentation and Communication: Proven ability to develop and maintain detailed systems documentation, familiarity with change management, product lifecycles, and client service best practices.
Benefits:
This role offers a range of benefits, including opportunities for professional growth and development, collaboration with experienced engineers, and a dynamic work environment.