We are seeking a professional Account Coordinator to join our team.
This is a key role in ensuring the smooth execution of client projects, and we are looking for someone with excellent organizational skills and attention to detail.
The ideal candidate will be highly proactive, able to multitask in a fast-paced environment, and have excellent written and verbal communication skills.
The Account Coordinator will serve as the primary point of contact for clients, managing their needs and expectations, and ensuring seamless communication between them and our design/development team.
Responsibilities include building strong relationships with clients, communicating their needs and expectations clearly, monitoring project progress, and proactively resolving issues.
We use tools like Slack, Clickup, Microsoft Office & Google Sheets to manage communication, track progress, and organize tasks.
Occasionally, the Account Coordinator may make minor updates to client pages using low-code tools like Replo (training can be provided).
Requirements
* Minimum 2 years experience in account management, client-facing roles, or project coordination.
* Proficiency in tools like Microsoft Office, Google Docs, Sheets, Slack, and Clickup.
* Strong organizational skills and ability to multitask in a fast-paced environment.
* Excellent written and verbal communication skills in English, with a professional tone.
What We Offer
Clients feel valued, heard, and confident that their projects are progressing smoothly.
Projects are delivered on time without unnecessary delays.
The agency owner is free to focus on sales and lead generation, thanks to your reliable handling of client accounts.
You demonstrate strong organizational skills and professionalism, keeping all stakeholders informed and aligned.
Success in This Role
The success of this role will be determined by how well you can manage client communication, keep projects on track, and free up the agency owner from direct involvement in day-to-day project management.