Customer Success Engineer
The role of Customer Success Engineer involves working closely with clients to ensure they get the most out of our platform. Key responsibilities include guiding new users through onboarding, documenting technical learnings, and creating documentation and tutorials.
Technical Requirements
* Proficiency in Python programming language is essential for this position.
* Knowledge of Kubernetes and cloud infrastructure is necessary to support our platform.
* Experience with open-source generative AI models is required.
Desirable Skills
* Excellent written and verbal communication skills are essential for explaining complex technical concepts clearly.
* Experience working with APIs, CLI tools, and deployment workflows is also necessary.
* A strong technical writing background and familiarity with model serving platforms and inference workflows are preferred.