About the Job
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We are looking for a highly skilled IT Specialist to join our team. This individual will be responsible for installing, configuring, and maintaining computer hardware, software, systems, and networks for all employees.
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The ideal candidate will have a proven track record of providing excellent IT support, including troubleshooting and resolving technical issues in a timely manner.
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Additionally, they will manage user accounts, permissions, and access controls across various platforms, deploy and integrate new productivity tools, and monitor endpoint security.
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This role requires strong communication and interpersonal skills, as well as the ability to train and support non-technical users.
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Key Responsibilities:
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1. Install, configure, and maintain computer hardware, software, systems, and networks.
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2. Serve as the first point of contact for internal IT support requests.
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3. Manage user accounts, permissions, and access controls.
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4. Deploy and integrate new productivity tools.
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5. Monitor and maintain endpoint security.
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6. Support cybersecurity initiatives.
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7. Document processes and create user guides.
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Required Skills & Qualifications
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To succeed in this role, you will need:
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* A working level of spoken and written English.
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* Proven experience in IT support, systems administration, or a similar role.
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* Deep knowledge of computer systems, networks, operating systems, and cloud platforms.
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* Strong troubleshooting and diagnostic skills.
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* Experience with endpoint management, SaaS administration, and automation tools.
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* Familiarity with cybersecurity best practices.
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* Excellent interpersonal and communication skills.
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* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).
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About Us
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We offer a dynamic and supportive work environment that encourages collaboration and growth.
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Contact Information
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Please submit your application through our website.
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Our business hours are from 9 am to 5 pm MST.