Level Description ‘Technician’ Leveling Guide consists of jobs that accomplish work through a specialized knowledge or skills gained through a combination of vocational education, training, apprenticeship (craft, skilled and semi-skilled), and experience. This career stream will be most commonly applied to manufacturing technician job profiles. Market Summary Provides problem resolution and technical assistance to customers. Impact - Communication is internal and largely around giving/receiving basic information such as instructions, work processed and directions; little to no interpretation of policies. Straightforward. - With very close guidance/documented guidelines, ensures timely and accurate performance of responsibilities for a single technical area or group of closely related tasks. Communication Innovation Knowledge - Demonstrates knowledge of basic concepts, terminology, codes, quality standards, and specialized job requirements. - Strives to learn new approaches, techniques, and methods. May identify new approaches to improve efficiencies around routine work situations.