Key Account Manager RoleWe are seeking an experienced Key Account Manager to maintain and expand our presence in the Brazilian financial market.About the JobThis role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion.Key ResponsibilitiesClient Relationship Management: Serve as the main point of contact for the existing customer in Brazil, conduct regular calls with the client to facilitate effective communication, and monitor client satisfaction and address concerns proactively to ensure loyalty.New Business Development: Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector, develop a strategic sales approach to introduce our offerings, emphasizing competitive advantages, nurture relationships with potential clients and manage them through the sales pipeline.Market Insight and Reporting: Stay up to date on market trends, competitor activities, and regulatory developments in Brazil, provide regular reports to the global sales team on client activities and new business opportunities, share insights from the Brazilian market to influence broader company strategy.Required Skills and QualificationsProven experience in account management within the financial technology sector.Previous experience working in the Brazilian market is highly desirable.Strong technical communication skills to liaise effectively between clients and internal teams.Fluency in Portuguese and English; understanding of Brazilian business culture.Ability to travel within Brazil for on-site client support.Proactive, solution-oriented mindset with a focus on client satisfaction and growth.Potential KPIs include client satisfaction and retention rate, response time to client inquiries, new business opportunities generated, and revenue growth from the Brazilian market.