What does it mean to work in operations?
Metrobi is a technology startup backed by Techstars that provides local courier services in major metropolitan areas across the United States.
About the Role
You will be responsible for monitoring ongoing deliveries and assisting delivery drivers and shippers via phone and live chat.
Key Responsibilities
* Monitoring the status of packages and ensuring timely delivery
* Providing support to delivery drivers and shippers via phone and live chat
Requirements
* Proficiency in English language
* Ability to work based on Eastern US time zone (EDT)
* Experience in logistics, courier operations, call center or customer support
Skills and Qualifications
The ideal candidate should possess excellent communication skills, strong organizational abilities, and a keen eye for detail.
Working at Metrobi
As a team member at Metrobi, you will have the opportunity to work with a dynamic group of professionals who are passionate about delivering exceptional service.