Operations Director (M/F/D)Playitas Resort, Europe's best Sport Resort located on the Island of Fuerteventura, seeks an experienced Operations Director to oversee daily resort operations.
This role is vital for ensuring seamless coordination across departments, driving operational excellence, and enhancing guest satisfaction.
Responsibilities include:Overseeing all resort operations including accommodation, food & beverage, sports, recreation, and guest services.Developing and implementing operational strategies to improve guest experience and efficiency.Monitoring performance metrics and driving initiatives for profitability.Ensuring compliance with regulations and company policies.Fostering a guest-centric culture with high service standards.Managing budgets, controlling costs, and optimizing resources.Establishing KPIs and ensuring accountability.Maintaining facilities and ensuring health & safety standards.Collaborating with marketing, sales, and finance teams to promote growth.Building relationships with external partners.Requirements:Proven leadership experience in hospitality or leisure industry.Bachelor's or Master's in Hospitality Management, Business Administration, or related field preferred.Excellent leadership and team management skills.Knowledge of industry regulations and safety standards.Fluent in English and Spanish; additional languages valued.Flexible with seasonal work and schedules.If you are passionate about sports and meet these criteria, please send your CV to (emailprotected).
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