Agile Delivery Specialist
We are seeking an experienced Agile delivery specialist to lead the implementation of Salesforce Commerce Cloud (SFCC) projects.
* Key Responsibilities:
* Lead Agile ceremonies such as daily stand-ups, sprint planning, backlog refinement, reviews/demos, and retrospectives.
* Partner with Product Owners to prioritize backlogs, refine user stories, and define sprint goals.
* Track sprint health (capacity, velocity, burndown/burnup) and manage scope.
* Identify and remove impediments (dependencies, environments, test data, approvals).
* Coordinate cross-team dependencies (SFCC, integrations, OMS, payments, SEO/content, analytics).
* Promote flow efficiency by limiting WIP and reducing blockers.
* Stakeholder Engagement & Reporting:
* Provide clear, timely status reporting (velocity trends, sprint summaries, risks, mitigations).
* Facilitate effective demos to showcase business value and gather early feedback.
* Ensure alignment with governance, security, compliance, PCI, accessibility, and change management.
* Cross-Functional Team Coordination:
* Collaborate with developers, architects, QA, UX/UI teams, and third-party vendors.
* Ensure SFCC best practices across development and integrations.
* Technical Expertise:
* Understand SFCC B2C architecture and APIs (OCAPI, SCAPI).
* Support integrations with payment gateways, OMS, CRM, and enterprise systems.
* Work with SFCC Business Manager configurations as needed.
Requirements include 8+ years in Agile delivery and 5+ years as a Scrum Master supporting web/eCommerce teams. Proficiency in Jira, Confluence, CI/CD awareness is required along with experience working with eCommerce platforms like Salesforce Commerce Cloud. Solid knowledge of Scrum certifications: CSM or PSM I / PSM II is also mandatory. A strong understanding of Scrum metrics, scaling frameworks, and technical expertise will be advantageous.