Join to apply for the Consultor Técnico role at Sabium Sistemas.
We are looking for a professional to act as a link between technology and business, supporting clients in maximizing the value of ERP solutions and functionalities through diagnostics, improvement proposals, alternative solutions, training, homologations, and technical support.
Responsibilities and duties
* Diagnose system usage and propose actions to improve client performance;
* Register new commercial opportunities identified;
* Provide support and/or monitor the execution of technical services to be performed by the client;
* Configure functionalities or other technical services requested by the client;
* Homologate and deploy new functionalities in the client's pilot store, integrated with third parties;
* Conduct user training on products and functionalities;
* Assist in estimating hours for consulting services to be provided to the client (when requested).
Note: Technical consulting services can be performed remotely or onsite, depending on the client's needs.
Requirements and qualifications
* Degree in Accounting, Administration, Information Systems, or related fields;
* Experience with ERP systems (IT support, technical consulting, implementation);
* Knowledge of retail administrative routines (purchases, logistics, inventory, sales, accounts payable/receivable, billing);
* Experience in user training for software;
* Customer service and relationship skills;
* Proficiency in Microsoft Office;
* SQL language knowledge.
Behavioral skills
* Verbal and written communication;
* Analytical thinking;
* Empathy;
* Proactivity;
* Logical reasoning;
* Teamwork;
* Negotiation skills.
Additional information
* Meal or food voucher card;
* Unimed national health plan (monthly fee fully paid by the company);
* Dental plan (copay);
* Group life insurance;
* Financial benefits;
* Multi-benefit card;
* Partnership with higher education institutions;
* 40-hour workweek with flexible hours;
* Reduced core hours on Fridays;
* On-site work in Maringá-PR.
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Other
* Industry: IT Services and IT Consulting
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