Job Title: Salesforce Business Solutions Expert
Description:
We empower our professionals to achieve their best and strive for excellence as part of a global technology company. Our team is dedicated to delivering exceptional results by leveraging the power of Salesforce.
Key Responsibilities:
* Gather and document business requirements by engaging with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Analyze and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
* Solution design & configuration: Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Data analysis & reporting: Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Testing & training: Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Stakeholder collaboration: Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
Requirements:
* In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits:
This role offers a unique opportunity to work on cutting-edge Salesforce projects, collaborate with talented professionals, and drive business growth. If you're passionate about Salesforce and committed to delivering exceptional results, we encourage you to apply.