Expert ServiceNow Architect
The ideal candidate will play a pivotal role in building and evolving ServiceNow, the IT service management platform, to drive business efficiency and innovation.
1. Making informed architectural decisions for ServiceNow configuration and development is essential.
2. Supervising external partners responsible for ServiceNow development and application management requires strong leadership skills.
3. Around-the-clock configuration, development, and administration tasks within ServiceNow need dedication.
4. Closely collaborating with the DSM ServiceNow, Enterprise Architect, and Process Owners ensures alignment with strategic roadmaps and project scopes.
An expert ServiceNow architect investigates and advises on module usage, integrations, and platform capabilities across modules such as SPM, ITSM, ITOM, HR, VR, and custom applications. The ability to think critically and strategically about technology is required for success in this position.